As Head, Regulatory, Compliance and International in the Digital, Payments & Cards Division of RBC, Carolyn Burke is responsible for leading RBC’s enterprise regulatory payments council (covering wholesale to business to retail payments), for first line Compliance in Digital, Payments & Cards, and for RBC’s credit and debit card businesses in the US and Caribbean, and merchant acquiring in the Caribbean.
Carolyn Burke joined RBC in 1985 and has occupied a wide range of positions, from product development and marketing, to sales, market management and operations. Her career has focused both on payments and online banking including smart cards, merchant acquiring, electronic payments, as well as business banking where she led an operations team of 1,000 people and managed RBC business banking and private banking initiatives.
Carolyn Burke has served on several national and international boards and working groups for payments, including:
• Member of the Canadian Bankers’ Association Senior Payments Committee
• Canadian Payments Association Board of Directors (2005 to 2007), holding the position of Chair of the Finance & Audit Committee during her Board tenure
• Serving on Board of Directors for Interac, Acxsys, CertaPay and on senior international committees for Mondex
• Director of a charitable board and Chair of a charitable audit committee
Carolyn Burke holds a Masters degree in Business Administration from McGill University and has obtained the Chartered Director (C.Dir.) designation from The Directors College (a joint venture between McMaster University and The Conference Board of Canada).
Carolyn Burke is dedicated to serving the payments ecosystem through her ongoing participation and leadership in senior payments industry working groups. As an example Carolyn participated at Sibos 2015 (Singapore) as a panelist having been selected to share insights on the regulatory environment as it pertains to new emerging payment entrants and payment currencies.
Carolyn Burke is committed to building a strong Board relationship under the new governance model. Serving on the Canadian Payments Association Board is another opportunity to serve the payments community in a collaborative forum during this dynamic time of change.
Note: Carolyn Burke is bilingual (English/French) and also speaks some Spanish, Italian and German.